Remote audits are normally feasible for up to 50 percent of the audit time.
Due to the coronavirus pandemic, it is now possible to audit companies 100 percent remotely in exceptional cases if one or more of the following applies:
• the company is located in a risk area (official classification as a risk area by the RKI)
• the company is located in a country for which the Federal Foreign Office has issued a travel warning
• the company refuses entry to the audit team due to justified internally specified protection measures
Remote audits require the express approval of the certification body on the basis of an acceptable justification by the company in the context of the coronavirus pandemic.
When can remote audits be organised?
Remote audits can be organised for initial certifications, surveillance and recertifications.
Where can remote audits be organised?
By default, remote audits can be organised at office/administrative sites. If production sites are located in risk areas (according to RKI classification), remote auditing is also possible there.
How is a remote audit organised?
The contents of a remote audit do not essentially differ from those of a conventional audit. It is organised in part or entirely via Internet-based technologies such as video conferences.
What are the technical prerequisites?
Companies must have Internet access and use common video conference software. Alternatively, a browser-based solution can be used. We will coordinate the technical details in time and will conduct a test run jointly with the company.
For the risk areas according to the RKI (Robert Koch Institute) see